ZiuZ Forensics Support

HERE TO HELP

At ZiuZ Forensics, we strive to keep our customers satisfied. Our support team plays a key role in achieving that goal.

With a broad team of experts available every working day through multiple channels, our support specialists are here to answer your questions, solve issues, install updates, and optimize configurations.

Support is more than being available and friendly - although we certainly are both. At ZiuZ, we combine customer care with deep expertise and genuine curiosity. That curiosity helps us get to know our customers better, so we can serve them better. In the rapidly evolving world in which ZiuZ operates, this is essential for delivering not just strong technical solutions, but also outstanding service. Support is a vital link in that chain.

We firmly believe that real support starts with understanding. That’s why we invest in long-term relationships with our customers - building trust, every step of the way.

Our support colleagues work from various locations across Europe. This means your data is always handled securely within the EU, and we’re never far away if you need support on-site.

Have a question or run into a problem? Log a ticket via our support portal and we’ll get started right away. Prefer to speak to us in person? Give us a call! Want us to visit you? No problem - we’re happy to jump in the car, train or plane to support you on location.

Important documents

• Service Level Agreement (SLA) 2025: English
• NLdigital voorwaarden: Dutch / English / German